Tech Professionals On-Demand: Anytime, Anywhere.

Most clients will be matched with a tech professional within 5 minutes or sooner based on availability. For urgent issues, we offer a priority matching option for an additional fee.

Our platform includes tech professionals with expertise in computer repair, software troubleshooting, I.T. infrastructure setup, cybersecurity, data recovery, software development, and more. If you have a specific need, you can filter for professionals with the exact skills you require.

Our platform offers access to both remote freelancers for virtual help and local freelancers for on-site deployment. For on-site projects, you can search for tech professionals within your service vicinity.

TechZen operates on a pay-as-you-go model. Rates vary depending on the scope of your issue and type of project. You'll always see transparent pricing set by the tech freelancer or Managed Service Provider Organization before confirming any service and paying.

To ensure a high standard of quality and safety, every Provider undergoes a comprehensive verification process where we validate their identity, technical skills, and professional experience. Once these checks are successfully completed, they are displayed on the Provider's profile as clear trust signals—such as 'Background Checked' and 'Skills Certified' badges—so you can make informed decisions with confidence. This initial vetting is then continuously supported by our transparent, client-driven rating and review system, which provides real-world feedback on their performance.

Freelancers on TechZen use their own industry-standard, secure remote-access tools (e.g., AnyDesk, TeamViewer, LogMeIn). All security measures are managed directly between you and the freelancer, and you always remain in full control of the session.

Yes! If a freelancer has enabled the option, you can retain them for ongoing projects, effectively acting as your go-to managed service provider.

Yes! Any subject-matter expert in computer science or related fields who meets our qualification criteria can join TechZen as a freelancer. Our sign-up process includes background checks and expertise assessments to ensure a high-quality network.

Once approved, you can set your own schedule and accept projects that align with your expertise. You'll only need to complete a brief onboarding tutorial on navigating the platform.

We use Stripe for secure payments. Once a job is marked complete, your earnings (minus TechZen's commission) are disbursed via direct deposit weekly, with an option for daily payouts.

There is no upfront membership fee. TechZen takes a 10% commission on each completed job. We will also offer optional add-on subscriptions to help freelancers stand out and access premium platform features.

Opportunities range from remote troubleshooting and on-site deployments to long-term consultations for IT, software development, cybersecurity, and more. You can filter jobs by expertise and pay rate to find the perfect match.

Yes! You can set your default pricing and add additional costs during a project, so long as the client approves the cost within the app. Clients see your rates before hiring.

Deliver quality work, respond promptly, and communicate clearly. Your rating is an average of client reviews, reflecting a fair and unique assessment of the tech job rendered.

You'll create a company profile, verify your business information, and invite your team members via email. Once approved, you can start posting joint service listings and manage projects under your company dashboard.

We simplify your client billing by automating the entire subscription lifecycle through our integration with Stripe. This allows you to stop chasing payments and focus on service delivery. You have the flexibility to create the pricing model that best fits your services: from simple flat-rate monthly retainers to per-technician (per-seat) plans that scale with your client's team size. Our system lets you easily adjust plans, and all charges are automatically calculated and prorated. At the start of each billing period, a professional invoice is automatically generated and sent to your client. It includes clear line items for all services, ensuring transparency. Clients can pay instantly via credit card or other accepted methods of payment through a secure payment link. Once funds have cleared, they are sent to your connected account and disbursed according to our standard weekly payout schedule every Friday. If you require faster access, you can opt for daily disbursements by covering the applicable Stripe instant payout fee.

Yes. Your company dashboard allows you to assign roles and permissions. You can route specific job types to different tech freelancers under your organization or tiers based on their expertise and availabilities.

Your primary guarantee is the Service Level Agreement (SLA) uploaded by your organization. Each MSP's reputation on our platform is directly tied to their performance against their own SLA. While your SLA is your core assurance, TechZen supports this with a mandatory vetting process for all freelancers and a built-in dispute resolution system to swiftly address any issues that may arise.

Absolutely. You can configure per-job or subscription based SLA parameters—like response time and resolution windows—and TechZen will display them to clients within the project agreement dashboard.

We provide a flexible vetting system. You can act as the primary voucher for your own W2 employees. For contractors, you can either engage professionals already vetted by TechZen or invite your own, in which case your MSP assumes vetting responsibility.

On TechZen, you have access to a vast and open pool of tech talent, but you won't have to guess who is qualified. Our AI Vetting Engine works like a powerful lens, bringing clarity and confidence to your hiring decisions. As you browse profiles, our AI provides you with real-time 'Trust Signals' on each freelancer. It independently verifies their credentials, highlights their real-world project experience, and confirms their skills so you can see objective proof of their expertise at a glance. We don't create barriers for talent to join; instead, we give you the intelligent tools to instantly identify the proven, reliable professionals who are right for your project. This allows you to hire with speed and unparalleled confidence.

Welcome to a marketplace designed to let your skills speak for themselves. At TechZen, there are no barriers to entry and no hoops to jump through. Our AI Vetting Engine is your personal advocate, working for you in the background to help you stand out. Simply create your profile and connect your professional accounts (like GitHub or certification portals). Our AI will automatically scan for your achievements and add 'Verification Badges' and 'Trust Signals' to your profile—all at no cost. It's the easiest way to build a credible, trusted presence that attracts top clients. We handle the work of proving your skills, so you can focus on what you do best: delivering expert-level work.

Our platform is uniquely designed to showcase your MSP's collective power. Our AI Vetting Engine first verifies the credentials and skills of each individual technician on your team. It then aggregates this data into a powerful 'Organizational Trust Profile' for your entire company. Your main profile page will display compelling, AI-generated highlights like 'Team-wide: 15x Certified Professionals' or '100+ Years of Combined Experience.' This provides clients with transparent proof of your team's depth, giving them the confidence to purchase your subscription-based services or hire individual tech freelancers directly from your profile, trusting your ability to meet their project needs and SLAs.

Our AI-powered vetting process is a fast, secure, and seamless way to build a trusted profile for individual tech freelancers and for each member of an MSP team. ### Step 1: Secure Identity & Background Check You'll complete a one-time identity verification using a government-issued ID and a live selfie. Our AI, leveraging a secure API from a leading identity verification and background check provider like **Persona** or **Onfido**, confirms your identity and initiates a standard security background check. This is crucial for both remote and on-site engagements, ensuring a safe and compliant environment. ### Step 2: Automated Credential & Experience Linking Next, you connect your professional accounts. Our AI integrates directly with **official certification bodies** (like AWS, Microsoft, CompTIA, Cisco) to programmatically verify your industry certifications. We also connect to your **LinkedIn** profile to cross-reference work history and help verify experience. For developers, you can link your **GitHub** account, allowing our AI to analyze public activity and selected projects to showcase real-world coding skills and contributions. We're also exploring partnerships with **academic verification services** to digitally confirm university degrees. ### Step 3: AI-Powered Profile Enrichment & Trust Signals Once linked, our AI works automatically to analyze all verified data, adding 'Trust Signals' and 'Verification Badges' to your profile. This highlights your expertise and makes your profile highly attractive to clients. For MSPs, our engine calculates and displays your team's collective strength, showcasing achievements like 'Team-wide: 15x Certified Professionals' or '100+ Years of Combined Experience.' This provides clients with transparent, verifiable proof of your team's depth and individual expertise, empowering them to confidently purchase your subscription-based services or hire individual tech freelancers directly for specific projects, trusting in their verified ability to meet commitments and project SLAs.